Cookie policy

Cookie Policy

This Cookie Policy applies to the website (hereinafter referred to as “website”). This Cookie Statement was last updated on the 6th of February 2023. The website is operated by Belgische Scheepvaartmaatschappij Compagnie Maritime Belge N.V. – group with registered office at De Gerlachekaai 20, 2000 Antwerp – CBE n° 0404.535.431 (hereinafter referred to as “CMB”). The use of cookies on this website complements the general policy of CMB with regard to the protection of privacy and the processing of personal data. Further information about this, and an overview of rights in this respect, can be found in the privacy policy statement.

What are cookies?

“Cookies” are small information files which can be temporarily or permanently stored via the browser on your computer or other device by a website’s server. The cookie allows the website to “remember” certain actions or preferences over time. Most browsers support cookies, but users can set their browsers to decline them and can delete them whenever they like. Cookies will usually contain the name of the website where the cookie has come from, how long the cookie will remain on your device and a value which is usually a randomly generated unique number. Some cookies will be deleted as soon as the website is exited (the so-called “session cookies”), other cookies will remain stored on computers or mobile devices and will help us identify people as visitors of our website (the so-called “permanent cookies”).

Why do we use cookies?

Cookies on our website are used for a variety of different purposes. We use cookies to improve the user experience on the website and to map surfing behaviour (e.g. the pages visited and the time spent on that page). Cookies make our website easier to use and allow us to better tailor our website to the users’ interests and needs. Cookies are also used to help speed up future activities and experience on the website.

Which cookies do we use?

We use “first party” and “third party” cookies. First party cookies are cookies created and send by the website you are visiting. This information is sent to the website operator. Third party cookies are placed when a website contains elements of an external party. E.g. embedded videos, social media widgets of integrated software. The external party sends and sets cookies form its own servers.

A further distinction can be made between the following types of cookies:

Necessary & functional cookies:

These are required for the operation of our website. They include for example cookies that enable people to log in. Our necessary & functional cookies are:

  • fonts-loaded: Stores the font status of the user for the current domain (retention period: 1 week);
  • critical-css: stores the user’s CSS status for the current domain (retention period: 1 week);
  • cookie_compliance: this cookie is needed to keep track of which cookies we may place on devices (retention period: 2 years);
  • biz_flagsA, _biz_nA, _biz_pendingA, _biz_uid: these cookies are used by Cloudflare to support performance optimization and security (retention period: 1 year);
  • VISITOR_INFO1_LIVE, use_hitbox: cookies placed by YouTube. These cookies offer the ability to watch YouTube videos on our website (retention period: max 7 months).

Analytical cookies:

These cookies allow us to analyse our website traffic, to count the number of visitors and to see how visitors move around our website when using it. Our analytical/performance cookies are:

  • _pk_ses., _pk_id.: Used by Piwik PRO to recognize visitors and sessions. _pk_ses. shows an active session of the visitor. If the cookie isn’t present, the session has finished over 30 minutes ago and it was counted in a pk_id cookie. (retention period: _pk_ses. 30 minutes and _pk_id. 13 months).

How can cookies be managed or deleted?

Cookies can at any time be managed or deleted using the settings on the internet browser, allowing some or all cookies to be refused. Turning off cookies will limit the service that we are able to provide and may affect user-experience. Deleting cookies may result in manually adjusting preferences each time our website is visited. For more details about controlling and/or deleting cookies, visit the page corresponding to the relevant browser for more information:

For other browsers, please consult the documentation provided by the browser operator.