At the CMB Group your privacy is important to us. We are aware that you expect us to handle the personal information you entrusted to us responsibly. We are therefore committed to respect and protect your privacy in the most transparent way.
With this policy the CMB Group wants to ensure the protection of privacy rights. It informs how (1) the CMB Group collects and processes personal information, (2) the conditions under which personal information can be transferred and (3) how we keep the information secure.
This policy is written in accordance with the EU Regulation 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal information and on the free movement of such information (GDPR), which came into force on May 25, 2018.
Any questions regarding this policy or other privacy related questions for the CMB Group should be sent by email to DPOffice@cmb.be or by writing to,
Attn. Data Protection Office
De Gerlachekaai 20
The CMB Group is a global shipping group, founded in Belgium, operating (owned and chartered),
The business purpose of the CMB Group is domestic and non-domestic transport by sea and performing all kind of transactions and services related to this transport.
The CMB Group has established representative offices and/or legal entities both domestically and abroad (Tokyo, Singapore, etc.).
We are aware of the personal information that we hold and where it comes from
The CMB Group collects and processes the minimum amount of personal information to enable it to carry out effectively its obligations towards the data subject and only share such information with those individuals or entities strictly in compliance with the GDPR and other privacy regulations and the privacy principles set out in this policy.
We pursue an appropriate consent regarding the personal information we hold
The CMB Group has assessed the risks to the privacy of the information subjects and has taken steps to mitigate such risks and obtain any necessary consent where required.
The CMB Group only collects and processes personal information for lawful purposes, i.e.
Collecting and processing this information will be in strict compliance with the GDPR, and other privacy regulations and the privacy principles set out in this policy.
We hold personal information no longer than is necessary
The CMB Group reviews the retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations (e.g., various corporate documentation).
We will hold your personal information on our systems for as long as is necessary, inter alia, without being limited hereto, for
We assess who should have access to personal information
The CMB Group only allows its staff and officers to access personal information where this is necessary for the performance of their role within the business.
This access policy will be assessed on a regular basis, and amended where access is (no longer) necessary.
We have proper security measures in place for the personal information we hold
The CMB Group maintains strict controls around information security and ensures there are policies and procedures in place to safeguard the confidentiality and integrity of all the information it holds.
The security systems are robust, rehearsed and regularly reviewed.
The CMB Group operates a multi-layered security policy internally.
The rights of individuals, as set out in the GDPR and highlighted below, are recognised by the CMB Group.
The business of the CMB Group may require the processing of personal information.
This may be necessary when concluding or performing a contract, to do all kinds of transactions (e.g. financial transactions or sale and purchase deals), to perform the shipping activities, etc.
This information may include, but is not limited to:
When you provide information to the CMB Group, please ensure that information is relevant, accurate and necessary for the business relationship. In particular when you are providing us with information relating to a third person, bear in mind the common information protection principles which apply.
The CMB Group may transfer your information to managers, agents, service providers, subcontractors and other third persons or organisations, in order to be able to conduct its business, transactions and services.
Primarily the personal information can be circulated freely between the companies of the CMB Group. Besides the information may also be transferred to persons (e.g., shipping agents) or companies (e.g., ship managers) operating on behalf of the CMB Group, and to any other third party if such transfer is necessary for conducting our business, transactions or services. These transfers will be in strict compliance with the GDPR and other privacy regulations and the privacy principles set out in this policy.
Certain shipment information will be obligatorily provided to the authorities of the country of transit or destination for customs and tax clearance or for security screening, as required by the laws of the respective country. The information provided would usually include, but may not be limited to, crew details, details of agents, details of the cargo, etc.
The countries to which information are transferred may not have the same information protection laws as the GDPR. When the CMB Group transfers your information to other countries, we will protect that information in accordance with the GDPR and other privacy regulations and the privacy principles set out in this policy.
In case of cross-border information transfer between jurisdictions, we will follow the more strict legal provisions. We use contractual protections for the transfer of personal information among various jurisdictions (including, for example, the European Commission's standard contractual clauses) and we regularly work with our managers and other service providers or suppliers on measures to ensure the full compliance with the applicable information protection laws, including but not limited to the full compliance with the GDPR.
The CMB Group may analyse your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you. We may make use of additional information about you when it is available from external sources to help us do this effectively. We may also use your personal information to detect and reduce fraud and credit risk.
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We keep this Policy under regular review and it may be changed from time to time. Please check this webpage occasionally to ensure that you’re happy with any changes.
This Policy was last updated in May 2018.